Installation Troubleshooting v10

Difficulty Displaying Java-based Applications

If you encounter difficulty displaying Java-based server features (controls or text not being displayed correctly, or blank windows), upgrading to the latest libxcb-xlib libraries should correct the problem on most distributions. Please visit the following link for other possible work-arounds:

- -mode unattended Authentication Errors

Authentication errors from component modules during unattended installations may indicate that the specified values of --servicepassword or --superpassword may be incorrect.

Applications Fail to Launch During an Advanced Server Installation

If applications fail to launch (such as StackBuilder Plus or your web browser) during the installation process on a Linux system, verify that the xdg-open program is on your system. If xdg-open is missing, install the xdg-utils package.

If you are using the GNOME desktop, load the root profile before running the Advanced Server installation script. To load the root profile, issue the command, su - root instead of su root before installing Advanced Server.

Configuration File Editors Close Spontaneously

If you are using a gnome console, a bug in the gnome shell may cause configuration file editors accessed via the Expert Configuration menu (under the Advanced Server Application menu) to close spontaneously. To correct this error, open a terminal window and enter:

dconf write /org/gnome/settings-daemon/plugins/cursor/active

Please note that each time you reboot your system, you must invoke the command, resetting the value.

The Installation Fails to Complete Due to Existing data Directory Contents

If an installation fails to complete due to an existing content in the data directory, the server will write an error message to the server logs:

A data directory is neither empty, or a recognisable data directory.

If you encounter a similar message, you should confirm that the data directory is empty; the presence of files (including the system-generated lost+found folder) will prevent the installation from completing. Either remove the files from the data directory, or specify a different location for the data directory before re-invoking the installer to complete the installation.

Difficulty Installing the EPEL Release Package

If you encounter difficulty when installing the EPEL release package, you can use the following command to install the epel-release package on RHEL or CentOS 7.x:

yum -y install

Please note that you may need to enable the [extras] repository definition in the CentOS-Base.repo file (located in /etc/yum.repos.d). If yum cannot access a repository that contains epel-release, you will get an error message:

No package epel available.
Error: Nothing to do

If you receive this error, you can download the EPEL rpm package, and install it manually. To manually install EPEL, download the rpm package, assume superuser privileges, navigate into the directory that contains the package, and install EPEL with the command:

yum -y install epel-release