4.7 Installation Troubleshooting

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If you are using the GNOME desktop, load the root profile before running the Advanced Server installation script. To load the root profile, issue the command, su - root instead of su root before installing Advanced Server.
If you are using a Linux system with the gnome console, a bug in the gnome shell may cause configuration file editors accessed via the Expert Configuration menu (under the Postgres Plus Advanced Server Application menu) to close spontaneously. To correct this error, open a terminal window and enter:
If an installation fails to complete due to existing content in the data directory, the server will write an error message to the server logs:
If you encounter a similar message, you should confirm that the data directory is empty; the presence of files (including the system-generated lost+found folder) will prevent the installation from completing. Either remove the files from the data directory, or specify a different location for the data directory before re-invoking the installer to complete the installation.


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