Our support enables you to get the most out of Postgres
Whether you're just getting started with Postgres or are an experienced user, we have support options to fit your needs. If you’re stuck with any aspect of Postgres — installing, configuring, or troubleshooting — we’re here for you. We lighten your load on routine operations and provide guidance for making plans for future growth. Our deep technical knowledge and expertise help you crack the most complex challenges.
Our experienced support engineers, backed up by some of the world’s leading Postgres contributors, are available 24x7 to resolve technical challenges. Whatever hurdle you’re facing, chances are that we’ve seen it before and tackled it successfully. So challenge us with your most complicated issues — we're available around the clock.
Wide range of support options
Looking for on-demand, as-needed tactical assistance? Or proactive guidance and planning? Or both? We’ve got you covered. Our support spans a wide range of deployment scenarios, both on-premises and in the cloud. We provide database management through Remote DBA and Cloud DBA Services, and also offer proactive technical account management.
24x7 support is included with all our products.
Live support for PostgreSQL from experienced subject matter experts, 24x7.
Database management, deployment, configuration, monitoring, and maintenance.
Management and monitoring for databases running on Amazon Web Services, Microsoft Azure, Google Cloud platform, and IBM.
Strategic planning and guidance customized to your architecture, needs, and goals.
Existing Customer Support
Already an EDB customer? Access all your support resources here.