기술 계정 관리

Your dedicated trusted advisor.

An EnterpriseDB Technical Account Manager (TAM) is a designated Postgres advisor who works closely with your organization and provides guidance on how to make the most of Postgres for your initiatives. A TAM from EDB is an advocate who proactively assists you to prepare for future technology changes and helps to ensure you are getting the most from your EDB Postgres platform, tools and solutions, and are maximizing your support benefits.

Grpahic of TAM
 

The TAM will work with your team to proactively identify and recommend Postgres-based solutions.

Some advisory services the TAM can provide are:

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    DBMS 인프라 및 아키텍처 지도

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    재해 복구(DR) 및 고가용성(HA) 전략

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    확장성 추천

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    소프트웨어 업그레이드 계획

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    성능 튜닝 추천

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    DBMS 마이그레이션 계획

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    관리 스트리밍

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    모범 방안 교육

A Trusted Advisor for You

A TAM from EDB:

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    Contributes as a strategic member of your team and participates in your key meetings

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    Can be on site quarterly for strategic planning or technical review

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    Conducts monthly service reviews with your extended team

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    Simplifies communication channels, helps you stay on top of open items, and oversees and reports on the resolution of any open technical issues

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    Carries additional feedback on your behalf to the product development teams

특장점

 
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계획

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    인프라 검토

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    아키텍처 조언

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    확장성 설계

기어 아이콘

DBMS

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    Software upgrades

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    어플리케이션 마이그레이션 계획

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재해 복구

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    전략적 DR 검토

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    고가용성(HA) 지도

게이지 아이콘

성능

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    튜닝 조언

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    추천

선택 표시 아이콘

Care and Feeding

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    기술 문제 관리

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    멘토 팀