Technisch accountbeheer

Your dedicated trusted advisor.

An EnterpriseDB Technical Account Manager (TAM) is a designated Postgres advisor who works closely with your organization and provides guidance on how to make the most of Postgres for your initiatives. A TAM from EDB is an advocate who proactively assists you to prepare for future technology changes and helps to ensure you are getting the most from your EDB Postgres platform, tools and solutions, and are maximizing your support benefits.

Grpahic of TAM
 

The TAM will work with your team to proactively identify and recommend Postgres-based solutions.

Some advisory services the TAM can provide are:

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    Begeleiding DBMS-infrastructuur en -architectuur

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    Strategieën voor noodherstel en hoge beschikbaarheid

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    Aanbevelingen voor schaalbaarheid

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    Planning van software-upgrades

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    Aanbevelingen voor afstemming van prestaties

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    Planning van DBMS-migratie

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    Stroomlijnen van beheer

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    Trainen op aanbevolen procedures

A Trusted Advisor for You

A TAM from EDB:

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    Contributes as a strategic member of your team and participates in your key meetings

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    Can be on site quarterly for strategic planning or technical review

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    Conducts monthly service reviews with your extended team

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    Simplifies communication channels, helps you stay on top of open items, and oversees and reports on the resolution of any open technical issues

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    Carries additional feedback on your behalf to the product development teams

Highlights

 
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Planning

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    Beoordeling infrastructuur

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    Architectuuradvies

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    Schaalbaarheidsontwerp

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dbms

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    Software upgrades

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    Planning applicatiemigratie

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Disaster Recovery

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    Beoordeling strategisch noodherstel

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    Begeleiding hoge beschikbaarheid

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Prestaties

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    Advies afstemming

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    Aanbevelingen

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Care and Feeding

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    Beheer technische problemen

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    Mentorteam