Here's what to expect when receiving, setting up, and operating your Sovereign Data and AI Factory system during the first 90 days—from delivery through active use and support.
Days 0–21: Site readiness and installation
After your order is confirmed, you'll complete a site readiness survey to guide installation. The survey includes:
- Power, rack, and cabling details
- Networking and security preferences
- Physical access and contact coordination
What happens
- Supermicro ships the full system to your selected data center.
- EDB and Supermicro teams perform on-site racking, power-up, and validation.
- Configuration is completed based on your preferences.
- You receive login credentials and URL access to the Hybrid Manager portal.
Days 21–28: Deploying your first workloads
Once the system is live, you can immediately begin launching workloads. All operations take place through the Hybrid Manager portal.
What you can do
- Deploy a high-availability 3-node Postgres cluster.
- Launch embedding jobs and vector pipelines using Postgres and pgvector.
- Use GPU nodes to serve models locally via NVIDIA NIM Microservices .
- Create RAG-style applications and internal chatbots.
You don’t need to access Kubernetes directly. You manage everything through the HM portal.
Days 28–90: Lifecycle management and scaling
As workloads evolve, the system is ready to scale and update with full lifecycle support from EDB and Supermicro.
What’s included:
- Regular OS and software updates, including Postgres and AI tools.
- Optional expansion by adding compute or GPU nodes.
- Hardware support with Supermicro's 4-hour Gold SLA.
- Built-in observability and diagnostics across all layers.
You can continue operating the system through Hybrid Manager while both software and hardware remain covered under joint support agreements.