EDB developed a small multi-platform application called Lasso. Lasso can safely gather relevant diagnostics data on a system where Postgres and other relevant supported software, such as Barman, is running.
You can also run Lasso on systems where Postgres isn't installed to gather all relevant information about the underlying operating system.
Consult the specific information for your operating system.
Lasso can't affect your data. It gathers statistics and diagnostics information from your Postgres server, with imperceptible effects on the workload. No actual data from the rows of your Postgres user tables is gathered. 1
Lasso is crucial for support operations because it allows EDB's engineers to have a centralized and standardized source of information about your system. This ability greatly improves our resolution times and quality of services.
- Gathered diagnostics data files are available for your inspection.↩