Connecting to your cluster

You can connect to your cluster using the client of your choice including:

  • psql terminal-based client for Postgres
  • pgAdmin desktop or web UI client to inspect, monitor, manage, and query your cluster's databases
  • other common database drivers

For additional security measures see:

Different clients can have different default TLS/SSL modes (sslmode). For example, psql defaults to prefer, which means the client will attempt to establish a TLS connection but fall back to non-TLS if the server does not support it. In the psql example provided by EDB in the Quick Connect field, sslmode is explicitly set to require, which means the client will attempt a TLS connection and fail if the connection to the server can't be encrypted.

For public connections and in most environments, EDB recommends setting sslmode to verify-full. This setting ensures that you connect to the server you specified and that the connection is encrypted.

BigAnimal generates certificates with LetsEncrypt, a widely trusted certificate authority. Your client machine might already have a bundled CA certificate for LetsEncrypt, for example, at /etc/ssl/certs/ca-certificates.crt or /etc/pki/ca-trust/extracted/pem/tls-ca-bundle.pem. If it doesn't, your client machine needs a CA certificate for Let's Encrypt. Once the CA certificate is in place on your client machine, configure the sslrootcert parameter to its location and set the sslmode parameter to verify-full to verify the certificate to fully validate the connection.

To view the encryption protocol being used for communication, connect to the cluster using psql and use the conninfo meta-command. In the case of BigAnimal, TLS (v1.2+) is supported:

edb_admin=> \conninfo
You are connected to database "edb_admin" as user "edb_admin" on host "" at port "5432".
SSL connection (protocol: TLSv1.3, cipher: TLS_AES_256_GCM_SHA384, bits: 256, compression: off)

Connect to your cluster using psql

  1. Sign in to the BigAnimal portal.

  2. Go to the Clusters page.

  3. Select the name of your cluster.

  4. On the Overview tab, select the copy icon to the right of the Quick Connect field to copy the command for connecting to your cluster using psql to your clipboard. psql prompts for the edb_admin user password you selected when you created the cluster.

  5. Paste the command in your terminal.

Connect to your cluster using common database drivers

  1. Sign in to the BigAnimal portal.

  2. Go to the Clusters page.

  3. Select the name of your cluster.

  4. Select the Connect tab. You can review and copy all the relevant information you need from this screen except for the edb_admin user password.

    Connection string examples for common database drivers using the recommended setting for SSL mode (consult the client driver documentation for more information):

    • libpq (psql)

      psql -W "postgres://"
    • JDBC for Java

    • Npgsql for DotNet Core;Port=5432;Username=edb_admin;Password=$PWD;Database=edb_admin;SslRootCert=/usr/share/ca-certificates/ca-cert_name.pem;SslMode=verify-full
    • ODBC for Windows


Connect to your cluster using pgAdmin

To connect to your BigAnimal cluster from pgAdmin, you need to enter your cluster values into pgAdmin. Keep BigAnimal and pgAdmin open to copy and paste the values.

Navigate to the location of the values:

  1. Sign in to the BigAnimal portal.

  2. Go to the Clusters page.

  3. Select the cluster you want to connect to.

  4. Select the Connect tab.

Enter the values in pgAdmin:

  1. Open pgAdmin.

  2. In the Quick Links panel, select Add New Server.

  3. In the Create-Server dialog box, under the General tab, enter a server name in the Name field.

  4. Select the Connection tab.

  5. Copy the corresponding values from BigAnimal and paste them into pgAdmin.

    BigAnimal fieldpgAdmin fieldExample value
    HostHost name/
    DbnameMaintenance databaseedb_admin
  6. In the Username and Password fields, enter the cluster's administrator credentials. These are the same credentials you set when configuring the cluster. If you didn't set the username, then copy and paste the default administrator username from the User field in BigAnimal.

  7. In the SSL tab, set the SSL mode field to Require.

  8. Select Save. pgAdmin attempts to connect to the BigAnimal cluster.

Setting up cloud infrastructure to connect to a private network cluster

The Private Networking option offers a higher level of isolation and security by moving your cluster out of the public Internet. Clusters with Private Networking enabled are by default not accessible from outside of your cluster's resource network. You need to perform additional configuration steps to connect your applications in other parts of your cloud infrastructure to your clusters via private network links.


EDB strongly discourages provisioning additional resources in the cluster's resource virtual network.

For examples to guide you through the different methods of connecting to your cluster, see