EDB Managed Experiences

EDBマネージドデータベース

EDBのエキスパートがデータベース管理（DBA）を担いますので、お客様はビジネス目標に集中できます。
Postgres^®を熟知した専門家から、いつでもどこでも必要なプロアクティブなサポートを受けられます。

Expert DBA coverage is expensive to build and slow to hire.

Production databases don't sleep, and neither do the incidents they generate. Building a 24x7 in-house DBA team means recruiting certified Postgres engineers, sustaining their expertise across every version and workload, and maintaining coverage across time zones — a full-time investment most organizations can't justify at scale. When incidents hit, the cost of the wrong response is measured in hours of downtime, not minutes.

Two offerings. One operating model.

Managed Database and Managed Platform share the same operating model — applied to different layers of your EDB Postgres AI environment. Managed Database covers your database instances. Managed Platform covers the EDB Hybrid Manager control plane. Together they provide full-stack, EDB-managed operations without an in-house team.

Step 1

Onboard

EDB engineers establish access, integrate monitoring and alerting endpoints, define escalation paths and named contacts, and confirm the baseline service scope.

Step 2

Activate

Instance and control plane health is validated. Monitoring, alerting, runbooks, and SOPs are confirmed operational before the SLO framework goes live.

Step 3

Operate

24x7 monitoring, incident response, lifecycle management, quarterly reviews, and annual performance optimization run continuously — with EDB's team, not yours.

Key capabilities

24x7 monitoring and incident response

Continuous monitoring with defined response and remedy SLOs — 15-minute initial response across all severity levels and unlimited production incidents.

Lifecycle management and patching

Managed version upgrades, security patches, and provisioning applied proactively. For Managed Platform, this includes full Hybrid Manager control plane lifecycle.

Named DBA team and technical lead

A dedicated EDB contact familiar with your environment, backed by a certified, global follow-the-sun team.

SOC2 Type II certified operations

Biometric MFA for every EDB engineer, individual named accounts, and metadata-only access — EDB engineers never access table data.

Weekly and quarterly service reporting

Scheduled status meetings, environment health reports, quarterly strategic reviews, and an annual performance optimization session.

15 min

initial response — all severity levels

24x7

monitoring coverage — database instances and control plane

SOC2 Type II

certified managed operations

Follow-the-sun

global DBA team across time zones

Sources: EDB Managed Database Datasheet; 2026, EDB Datasheets, 2026; EDB EMD Security Whitepaper, 2024

世界有数の企業からの信頼

MEINEMARKENMODE

Meinemarkenmode、急速な成長の中でもエンタープライズデータベースの安定性を確認

事例を見る

AVIS BUDGET GROUP

Avis Budget Group、オンプレミスからクラウドへの安全でシームレスなデータベース移行を実現

事例を見る

サウジアラビア観光省

サウジアラビア観光省、EDB Postgresを活用してデータ主導型イニシアチブを強化

事例を見る

LINXUP

Linxup、クラウドで極めて高い可用性を実現

事例を見る

ANYDESK

AnyDesk、成長規模を拡大し、ほぼゼロのダウンタイムを実現

事例を見る

WAYNE REAVES

Wayne Reaves、EDBリモートDBAサービスを活用

事例を見る

GOLF GENIUS

Golf Genius、ネイティブPostgreSQLに移行

事例を見る

KONICA MINOLTA HEALTHCARE

Konica Minolta Healthcare、PostgreSQLを活用

事例を見る

PURPOSE FINANCIAL

Purpose Financial、EDBとPostgresを使用して融資データのセキュリティと拡張性を確保

事例を見る

UPHOLD

Uphold、フィンテック誌で称賛

事例を見る

インディアナ州技術サービス局

インディアナ州技術サービス局、立法効率と透明性の向上を推進

事例を見る

Hear more from our customers

"I think we will absolutely need more expertise from EDB going forward, because our data will only continue to grow along with our users."

—Sebastian Krzyzanski, meinemarkenmode, Head of IT

Read the full story

Two deployment options

Managed Database

Runs on-premises, cloud (AWS EC2, Azure VM, GCP, and others), or hybrid — supporting EDB Postgres Advanced Server, EDB Postgres Extended, community PostgreSQL, and EDB Postgres Distributed.