Technical Account Management

Get proactive, assigned assistance to ensure you’re getting the most from your EDB products, solutions and support today, and also ideally positioned to leverage tech advances tomorrow

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Why choose our Technical Account Management service?

Drive Digital Transformation

Technical Account Management goes beyond support programs by proactively delivering strategic guidance through a broad range of services – from database migration and upgrade planning to architecture advice and Postgres mentorship. Guidance from your Technical Account Manager will enable your organization to deliver the projects and systems that move the needle for your business.

Accelerate Time to Value

Your assigned Technical Account Manager will leverage EDB methods, tools and best practices to ensure quick migrations, deployments and upgrades as well as fast-tracking Postgres adoption so you can maximize your ROI.

Reduce Risk

By leveraging the proactive guidance provided by your EDB Technical Account Manager you can make the best decisions and approaches for your deployments, migrations and optimizations reducing risk and improving productivity. They will also help you comply with regulations, requirements and implement enhanced security features.

Simplify and Scale

Learn from EDB experts how to simplify and deploy complex operations and advanced architectures that can scale as you grow.

Our Technical Account Management service offers guidance on:

Case/Support Management	Selecting and Using Proprietary and Open Source Tools	Designing a Major Version Upgrade Strategy
Approach to Large Projects	Prioritization of Database Initiatives	Ensuring Cloud Postgres Success

What's included with our Technical Account Management service?

EDB can provide guidance on a wide range of topics like:

Case/Support Management

Selecting and Using Proprietary and Open Source Tools

Ensuring Postgres Cloud Success

Designing a Major Version Upgrade Strategy

Approach to Large Projects

Prioritization of Database Initiatives

Technical Account Management Options

Benefits
Hours of work / month	Up to 16	Up to 40	Up to 60
Review cadence	Monthly	Weekly	Weekly
Planning	Quarterly, online	Quarterly, on-site	Twice quarterly, on-site
EDB Executive Sponsor	-	-