EDB Community 360 Plan

Your circle of protection for Community PostgreSQL

EDB Community 360 PostgreSQL

1st with Autopilot on Google Kubernetes Engine.

Reduce Risk with Enterprise-grade Support

The EDB Community 360 Plan enables IT, transformation and technology teams to maximize the freedom, flexibility and community contributions they love about PostgreSQL with a circle of protection to keep their databases running. 

EDB support helps you escape risk disclosure and maintain regulatory compliance for SOX, ISO and others.

circle of protection diagram
extreme high availability icon

Reduce Unplanned Downtime and Performance Issues

Downtime and performance issues are minimized when you rely on EDB Community 360 to provide around the clock support coverage. 

Experience ultra-responsive support in as fast as 15 minutes by over 110 certified Postgres experts in 17 countries covering all major geographies.

EDB also provides upgrade planning advice and support during the upgrade to ensure its success.  

Freedom to Focus on Other Priorities

With enterprise-grade EDB Community 360 support, you can embark on a new
journey, reduce risk and eliminate wasted time, so you can focus strategic initiatives that matter to the business like:

  • Implementing AI technology
  • Reducing technical debt
  • Monetizing data insights
  • Modernizing cyber defenses
customer success icon

PostgreSQL Technical Support with Cost-effective Expertise

​This EDB plan is a circle of protection designed to support your organization with no vendor lock in. ​Self-managed, or fully managed with EDB BigAnimal.

EDB PostgreSQL Global, Expert Support

  • Database Fixes Including Patches
  • Operational and Configuration Support
  • Diagnostics
  • Installation and Upgrade Support
  • Performance Support
  • Interoperability and Integration Access
  • Virtualization Support
  • EDB Knowledge Base Access
Download Datasheet

Ultra-Responsive Support

  • 24x7x365 Support by Certified PostgreSQL Experts
  • Response as Fast as 15 min for Critical Issues
  • Follow the Sun Support for Sev-1 and Sev-2 Issues
How EDB Support Works

PostgreSQL Tools and Extension Support

  • Open Source PostgreSQL Tools
  • PostGIS Database Extension
  • Key PostgreSQL Extensions
Contact Sales

Winning with EDB Postgres Support

When it comes to keeping your Postgres database running smoothly, you need support services that solve your problems 24x7 within minutes, reducing risk and protecting revenue and reputation.

The world’s top PostgreSQL contributors at EDB are committed to partnering with innovators like you every step of the way so you can move the needle for your business. 

Supported by Postgres Experts

Unlike generalists, which aim to offer a wide range of application and infrastructure services, EDB offers deep, responsive, and committed PostgreSQL expertise and support for our customers.


Postgres Cases Resolved


PostgreSQL Experts Solving Real World Problems


Contributors to PostgreSQL


PostgreSQL Core Members

Featured Customers

London & Partners Executes a Multi-Version Postgres Upgrade While Migrating to the Cloud

EDB Support Improves Indiana State University's Postgres Performance

Fortuna Entertainment Group Remains Always On, Secure and Highly Extensible with Postgres and EDB

How Linxup Achieved Extreme High Availability in the Cloud

STC Pay Builds a Leading Fintech App for the Middle East Market with Help from Postgres and EDB

AnyDesk Scales Growth and Achieves Near Zero Downtime with Vital Postgres Support from EDB

Other EDB Plans

standard plan

EDB Standard Plan

PostgreSQL with enterprise tooling

enterprise plan

EDB Enterprise Plan

Extending Postgres for Enterprises

plans comparison icon

Find a Plan

Compare plans side-by-side.

Related Services

remote dba icon

Remote DBA Service

Expert database management and 24x7 coverage to operate your deployments on prem, in the cloud or a hybrid

technical account management icon

Technical Account Management

Proactive assistance to help you get the most from your EDB software, solutions and support today and tomorrow.

Have questions or ready to get started?

Contact sales to get expert advice on solutions, software and services to meet your Postgres needs.