1st with Autopilot on Google Kubernetes Engine.
Reduce Risk with Enterprise-grade Support
The EDB Community 360 Plan enables IT, transformation and technology teams to maximize the freedom, flexibility and community contributions they love about PostgreSQL with a circle of protection to keep their databases running.
EDB support helps you escape risk disclosure and maintain regulatory compliance for SOX, ISO and others.
Reduce Unplanned Downtime and Performance Issues
Downtime and performance issues are minimized when you rely on EDB Community 360 to provide around the clock support coverage.
Experience ultra-responsive support in as fast as 15 minutes by over 110 certified Postgres experts in 17 countries covering all major geographies.
EDB also provides upgrade planning advice and support during the upgrade to ensure its success.
Freedom to Focus on Other Priorities
With enterprise-grade EDB Community 360 support, you can embark on a new
journey, reduce risk and eliminate wasted time, so you can focus strategic initiatives that matter to the business like:
- Implementing AI technology
- Reducing technical debt
- Monetizing data insights
- Modernizing cyber defenses
EDB PostgreSQL Global, Expert Support
- Database Fixes Including Patches
- Operational and Configuration Support
- Diagnostics
- Installation and Upgrade Support
- Performance Support
- Interoperability and Integration Access
- Virtualization Support
- EDB Knowledge Base Access
Ultra-Responsive Support
- 24x7x365 Support by Certified PostgreSQL Experts
- Response as Fast as 15 min for Critical Issues
- Follow the Sun Support for Sev-1 and Sev-2 Issues
PostgreSQL Tools and Extension Support
- Open Source PostgreSQL Tools
- PostGIS Database Extension
- Key PostgreSQL Extensions
Winning with EDB Postgres Support
When it comes to keeping your Postgres database running smoothly, you need support services that solve your problems 24x7 within minutes, reducing risk and protecting revenue and reputation.
The world’s top PostgreSQL contributors at EDB are committed to partnering with innovators like you every step of the way so you can move the needle for your business.
Supported by Postgres Experts
150,000+
Postgres Cases Resolved
110+
PostgreSQL Experts Solving Real World Problems
41
Contributors to PostgreSQL
3
PostgreSQL Core Members
Related Resources
White Paper
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Expert support and a 50% discount on EDB Monitor Only!
Get 50% discount on EDB Monitor Only for one year with a Community 360 subscription. (restrictions apply) Monitor Only delivers 24 x7 insights into nearly 100 key metrics related to the health of your database.
Featured Customers
London & Partners Executes a Multi-Version Postgres Upgrade While Migrating to the Cloud
EDB Support Improves Indiana State University's Postgres Performance
Fortuna Entertainment Group Remains Always On, Secure and Highly Extensible with Postgres and EDB
How Linxup Achieved Extreme High Availability in the Cloud
STC Pay Builds a Leading Fintech App for the Middle East Market with Help from Postgres and EDB
AnyDesk Scales Growth and Achieves Near Zero Downtime with Vital Postgres Support from EDB
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