Reduce Risk with Enterprise-grade Support
The EDB Community 360 Plan enables IT, transformation and technology teams to maximize the freedom, flexibility and community contributions they love about PostgreSQL with a circle of protection to keep their databases running.
EDB support helps you escape risk disclosure and maintain regulatory compliance for SOX, ISO and others.
Avoid Unplanned Downtime and Performance Issues
Downtime and performance issues are minimized when you rely on EDB Community 360 to provide around the clock support coverage.
Experience ultra-responsive support in as fast as 15 minutes by over 110 certified Postgres experts in 17 countries covering all major geographies.
EDB also provides upgrade planning advice and support during the upgrade to ensure its success.
Freedom to Focus on Other Priorities
With enterprise-grade EDB Community 360 support, you can embark on a new
journey, reduce risk and eliminate wasted time, so you can focus strategic initiatives that matter to the business like:
- Implementing AI technology
- Reducing technical debt
- Monetizing data insights
- Modernizing cyber defenses
EDB PostgreSQL Global, Expert Support
- Database Fixes Including Patches
- Operational and Configuration Support
- Diagnostics
- Installation and Upgrade Support
- Performance Support
- Interoperability and Integration Access
- Virtualization Support
- EDB Knowledge Base Access
Ultra-Responsive Support
- 24x7x365 Support by Certified PostgreSQL Experts
- Response as Fast as 15 min for Critical Issues
- Follow the Sun Support for Sev-1 and Sev-2 Issues
Postgres Tools and Extension Support
- Open Source PostgreSQL Tools
- PostGIS Database Extension
- Key Postgres Extensions
Supported by Postgres Experts
150,000+
Postgres Cases Resolved
110+
PostgreSQL Experts Solving Real World Problems
41
Contributors to PostgreSQL
3
PostgreSQL Core Members
Other EDB Plans
Related Services
Remote DBA Service
Remote DBA Service
Expert database management and 24x7 coverage to operate your deployments on prem, in the cloud or a hybrid
Technical Account Management
Technical Account Management
Proactive assistance to help you get the most from your EDB software, solutions and support today and tomorrow.