This can be attributed to delays in the connection time to the cloud provider. When you log in, the Console Manager must pass your credentials to the provider to log in; any delays at the service provider may slow your connection time.
• Make sure that your client application is providing an MD-5 encrypted password when attempting to connect to the load balancing port. The username:password-md5 combination is stored in pgpool_passwd.conf, and is automatically updated when a user changes password, or when a new user is created.pgpool attempts to connect to each node to perform replication lag checking. This happens unconditionally if pgpool is configured in a master-slave mode and streaming replication is being used (which is the case for EDB Ark). The pgpool community has been alerted to this behavior; please ignore these messages.Question: How do I stop the Postgres server on a cluster node without triggering a failover process?To safely stop a Postgres server without triggering failover, you can use either the service command or the pg_ctl utility. For more information, see Section 13.4.Problem: I am attempting to connect to my Advanced Server database with the psql client, and am getting the error:
(03/23/2012 13:36:53)-> psql --host=220.127.116.11 -p 9999 -U enterprisedb
Password for user enterprisedb: psql: FATAL: database "postgres" does not existThe psql client expects the default database to be named postgres; the edb-psql client expects the default database to be named edb. If you attempt to connect to an Advanced Server cluster with the psql client without specifying the name of the database to which it should connect, the client will fail to connect.You can include the -d or --dbname flag, followed by the database name when invoking either client to specify the database to which the client should connect.Question: I'm trying to drop a database from a cluster, but I am getting an error that there are open sessions. There are no clients connected. How can I terminate any leftover backend sessions?It may be that pgpool is retaining a connection to the database. You can use the pg_cancel_backend() or pg_terminate_backend() functions to selectively close connections to the database you wish to drop.Question: Why do I have to restart pgPool before it will recognize new users that I've added to the database server?pgPool does not check for new Postgres users. EDB Ark has a periodic update process that updates the user list every 20 seconds; if the update process identifies a new user, it sends a reload signal to the pgPool process. After the reload, pgPool will allow new users to login.Instead of reloading, simply waiting for 20 seconds between the CREATE USER statement and the CREATEDB statement should solve the problem.If you invoke the pg_start_backup() function before performing a manual backup your database, you must remember to invoke the pg_stop_backup() function when the backup has completed, or EDB Ark scheduled backups will fail.