This blog was co-authored by Jaime Arze and Tim Boutin.
EDB Postgres solutions have long addressed the highest security standards demanded by federal, state, and local Government agencies, as well as highly regulated businesses like financial services, healthcare, and telecommunication.
Uptime and system availability have long been critical concerns in any open source Postgres environment. At EDB, we are raising the stakes beyond the conventional. Our recently launched EDB Trust Center formalizes our organizational response to these enterprise-grade security concerns and highlights our commitment to embedding data privacy and security in every part of our business.
Let’s take a closer look at how the Trust Center defines EDB’s commitment to enhanced security and transparency for clients, partners, and vendors.
Introducing the EDB Trust Center, Powered by SafeBase
EDB is deeply committed to safeguarding customer data. We prioritize elevated security, ethical data handling, and transparency in everything we do. Our EDB Trust Center demonstrates this commitment by showcasing our robust security program. These domains form the foundation of our enterprise-grade program, further strengthened by formalized business-level safeguards.
60% of security breaches today involve a third-party, emphasizing the significant role third-party vendors play in cyberattacks. (https://www.ibm.com/reports/threat-intelligence)
The EDB Trust Center aims to address this concern by offering our customers and prospects a frictionless process to vet and validate our security posture. Publicly available resources eliminate the need for lengthy questionnaires, reducing drag in the vendor onboarding process and increasing transparency at every step.
Customers can now easily access security policies, compliance certifications, and other relevant documents. The Trust Center hub presents clear, concise security information that enables organizations to make informed decisions about EDB products and services, providing up-front assurance that their security needs are addressed.
EDB Trust Center addresses enterprise-grade security concerns
In today’s complex regulatory landscape, data security concerns extend beyond a single organization. Many customers grapple with industry regulations and data privacy laws that also apply to their vendors. If a customer is to entrust EDB with their data, whether in the cloud or on-premises, we aim to pass through a high level of assurance that we are taking the necessary steps to protect that organizational data in the same way they would. The EDB Trust Center is designed to highlight these technical safeguards, demonstrating how our solutions actively support customer data security and compliance efforts.
Security documentation at your fingertips! We acknowledge that customers or prospects might want to understand more about the product or program before engaging. This is why a good deal of content is publicly available for review. This includes an EDB Security Best Practices for Postgres eBook, GDPR FAQ’s, EDB Information Security Policies, and a Unified GeoMap of EDB Employees by region.
Fast-tracked access for existing customers! We’ve integrated our trust center to our CRM. If you are an existing customer or a prospect who has already signed an NDA, there is no need to worry about paperwork. Your access will be fast-tracked through an integration, granting you direct entry to the gated content within a few clicks.
Not in the system? Not a problem, we have the ability to click through a shrink-wrap EDB Non-Disclosure Agreement directly from the EDB Trust Center hub. You can access private security documentation, including:
- Payment Card Industry Data Security Standard (PCI DSS) Report on Compliance (ROC)
- Penetration Test reports for major offerings or customer-facing assets
- SOC 2 Type 2 Reports
- EDB Postgres AI Cloud Service White Paper
- EDB Information Security Policies
Looking for more detail? Beyond compliance reports and documentation, you can navigate through detailed aspects of our security program, focusing on the security domain or content of your choice. This includes deep dives into things like Postgres Product Security, Data Security, Application Security, Infrastructure Security, and much more!
Many organizations assess the security posture of their vendors before partnering. The EDB Trust Center helps customers and prospects understand and mitigate potential risks associated with using our Postgres solutions. The platform is designed to help increase buyer confidence through improved transparency, proactive communication, and real-time oversight and insights.
What’s next in the EDB Trust Center program
Cybersecurity threats are constantly evolving, so vigilance is crucial. The EDB Trust Center represents the first step in our commitment to showcase our robust enterprise security program. This initial release provides critical security information for operators, partners and anyone interested in understanding our security and compliance posture.
In the near term, additional materials will be added to further illuminate our internal security practices and processes. This will provide our customers with valuable insights as they embark on their journey with the EDB Postgres®AI intelligent platform for unified management of transactional, analytical, and AI workloads.
In the meantime, we will retain focus on EDB’s efforts to:
- Help organizations along their Zero Trust journey
- Maintain EDB Security documentation, including policies, advisories, and PostgreSQL CVE Assessments
- Release advanced features that bolster the security provided by our EDB Postgres AI platform
- Provide advice from our experts on Postgres security hardening best practices
See how we are working to safeguard your business—take a tour of the EDB Trust Center today.
You can access the EDB Postgres AI security features referenced in his blog by starting your free trial today, with access to top-tier Postgres experts whenever you need them.