Remote DBA Service
Expert support for on-premises deployments
Our Remote DBA Service provides expert database management and 24x7 coverage to operate your on-premises deployments.
Why choose our Remote DBA Service?
Our Remote DBA Service helps you achieve stable development and production environments while minimizing downtime for strong governance and smooth operations.
24x7 managed operations
Reduce downtime risk by having our teams continuously monitor your platforms remotely and resolve issues
Augment your DBA team
Reduce costs without compromising on access to technical knowledge.
Understand database growth trends
Anticipate and plan for increased capacity, additional hardware requirements, and resources
Rely on PostgreSQL-certified DBAs
Tap into EDB’s decades of experience and some of the best DBAs in the PostgreSQL world
Get designated technical leads
Rely on a primary contact and designated technical leads to plan and coordinate operational events, tasks, and resources
How it works
You bring the environment and the architecture, we do the rest
We can do it all
From installing and configuring PostgreSQL with appropriate security and sizing to optimizing it for development, test, and production environments, we can do it all.
We monitor your databases 24x7
Our team continuously keeps an eye on CPU usage, memory, connections, replication, bloat, and more. When an event arises, we take the action—so you don't have to.
We optimize database performance
Our professionals help you optimize database performance through table partitioning, query optimization, parameter tuning, index creation and more, helping you improve response times.
We advise you on planned activities
We proactively manage routine tasks such as backups, upgrades, and security patches, giving you the peace of mind to focus on strategic activities.
What’s included in Remote DBA Service
A minimum annual subscription of 4 database instances is required for RemoteDBA services
| 24 x 7 monitoring | |
| Automated monitoring implementation | |
| Real time alerting across multiple dimensions | |
| Customized Thresholds for Alerts | |
| Proactive Remedy of Alerted Issues | |
| Escalation Management, if required | |
| Evaluation and application of database upgrades and patches | |
| Guidance on disaster recovery planning | |
| Production backup verification | Quarterly |
| Maintain high availability architecture | |
| Advise on Read Scalability and Load Balancing | |
| Trend Analysis on Capacity/Space, Load, Lag | Monthly |
| Database Best Practice Advice | |
| Comprehensive Performance Optimization | Proactive Health Scan |
| Database Parameter Tuning | Initial and Ongoing |
| Capacity Planning | |
| Index Efficiency and Maintenance | |
| Table Maintenance and Optimize Vacuum Settings | |
| Query Optimization Guidance for Improved Performance | |
| Table Partitioning | |
| Connection Pooling Best Practices | |
| User/Group Security Configuration and Maintenance | |
| Encryption and Secured Access Best Practices | |
| Set up Point-in-Time Recovery, if needed | |
| Install Postgres Database Instances, if needed | |
| Set up One Dev/Test Environment per Production Environment | |
| Establish One Read-Replica per Production Instance | Streaming or Slony |
| Status Meetings and Reports on Ongoing Environment Health and Activities | Weekly |
| Strategic Review on Trends, Uptime, Business Alignment, Opportunities | Quarterly |
| Certified Postgres DBA Team | |
| EDB Technical Lead as Primary Point of Contact | |
| Customer Portal Access |
More Support Options
PostgreSQL Technical Support →
24x7 expert technical support for PostgreSQL
Cloud DBA Service →
DBAs with both cloud and PostgreSQL expertise for 24x7 coverage
Technical Account Management →
Proactive assistance getting the most from EDB products and services
Related Services
Solution Design →
Customized guidance and solution design from PostgreSQL experts, including tooling recommendations, sizing, instance policy, and infrastructure considerations
Enterprise Architecture →
Modernize and transform with an infrastructure that scales. Get an architectural design customized to your goals