remote-dba

Remote DBA Service

Expert support for on-premises deployments

Our Remote DBA Service provides expert database management and 24x7 coverage to operate your on-premises deployments.

Plans Contact Us

Why choose our Remote DBA Service?

Our Remote DBA Service helps you achieve stable development and production environments while minimizing downtime for strong governance and smooth operations.

managed-operations

24x7 managed operations

Reduce downtime risk by having our teams continuously monitor your platforms remotely and resolve issues

piggy-bank

No need to hire a full-time DBA

Reduce costs without compromising on access to technical knowledge

presentation

Understand database growth trends

Anticipate and plan for increased capacity, additional hardware requirements, and resources

certificate

Rely on PostgreSQL-certified DBAs

Tap into EDB’s decades of experience and some of the best DBAs in the PostgreSQL world

leader

Get designated technical leads

Rely on a primary contact and designated technical leads to plan and coordinate operational events, tasks, and resources

How it works

You bring the environment and the architecture, we do the rest

cycle

We can do it all

From installing and configuring PostgreSQL with appropriate security and sizing to optimizing it for development, test, and production environments, we can do it all.

control

We monitor your databases 24x7

Our team continuously keeps an eye on CPU usage, memory, connections, replication, bloat, and more. When an event arises, we take the action—so you don't have to.

improve

We optimize database performance

Our professionals help you optimize database performance through table partitioning, query optimization, parameter tuning, index creation and more, helping you improve response times.

planner

We advise you on planned activities

We proactively manage routine tasks such as backups, upgrades, and security patches, giving you the peace of mind to focus on strategic activities.

What’s included in Remote DBA Service

Pricing for RemoteDBA services are based on the number of database instances to be managed, and adjusted to particular needs of the environment to be managed

24 x 7 monitoring
Automated monitoring implementation
Real time alerting across multiple dimensions
Customized Thresholds for Alerts
Proactive Remedy of Alerted Issues
Escalation Management, if required
Evaluation and application of database upgrades and patches
Guidance on disaster recovery planning
Production backup verification Monthly
Maintain high availability architecture
Advise on Read Scalability and Load Balancing
Trend Analysis on Capacity/Space, Load, Lag Monthly
Database Best Practice Advice
Comprehensive Performance Optimization Proactive Health Scan
Database Parameter Tuning Initial and Ongoing
Capacity Planning
Index Efficiency and Maintenance
Table Maintenance and Optimize Vacuum Settings
Query Optimization Guidance for Improved Performance
Table Partitioning
Connection Pooling Best Practices
User/Group Security Configuration and Maintenance
Encryption and Secured Access Best Practices
Set up Point-in-Time Recovery, if needed
Install Postgres Database Instances, if needed
Set up One Dev/Test Environment per Production Environment
Establish One Read-Replica per Production Instance Streaming or Slony
Status Meetings and Reports on Ongoing Environment Health and Activities Weekly
Strategic Review on Trends, Uptime, Business Alignment, Opportunities Quarterly
Certified Postgres DBA Team
EDB Technical Lead as Primary Point of Contact
Customer Portal Access

Additional conditions apply

More Support Options

postgresql

PostgreSQL Technical Support

24x7 expert technical support for PostgreSQL

cloud-dba

Cloud DBA Service

DBAs with both cloud and PostgreSQL expertise for 24x7 coverage

businesswoman

Technical Account Management

Proactive assistance getting the most from EDB products and services

Related Services

design

Solution Design

Customized guidance and solution design from PostgreSQL experts, including tooling recommendations, sizing, instance policy, and infrastructure considerations

enterprise

Enterprise Architecture

Modernize and transform with an infrastructure that scales. Get an architectural design customized to your goals

remote-dba

Get Started with Remote DBA Service

View plans