Remote DBA Service

Expert support for on-premises deployments

Our Remote DBA Service provides expert database management and 24x7 coverage to operate your on-premises deployments.

Why choose our Remote DBA Service?

Our Remote DBA Service helps you achieve stable development and production environments while minimizing downtime for strong governance and smooth operations.

24x7 managed operations

Reduce downtime risk by having our teams continuously monitor your platforms remotely and resolve issues

Augment your DBA team

Reduce costs without compromising on access to technical knowledge.

Understand database growth trends

Anticipate and plan for increased capacity, additional hardware requirements, and resources

Rely on PostgreSQL-certified DBAs

Tap into EDB’s decades of experience and some of the best DBAs in the PostgreSQL world

Get designated technical leads

Rely on a primary contact and designated technical leads to plan and coordinate operational events, tasks, and resources

How it works

You bring the environment and the architecture, we do the rest

We can do it all

From installing and configuring PostgreSQL with appropriate security and sizing to optimizing it for development, test, and production environments, we can do it all.

We monitor your databases 24x7

Our team continuously keeps an eye on CPU usage, memory, connections, replication, bloat, and more. When an event arises, we take the action—so you don't have to.

We optimize database performance

Our professionals help you optimize database performance through table partitioning, query optimization, parameter tuning, index creation and more, helping you improve response times.

We advise you on planned activities

We proactively manage routine tasks such as backups, upgrades, and security patches, giving you the peace of mind to focus on strategic activities.

What’s included in Remote DBA Service

A minimum annual subscription of 4 database instances is required for RemoteDBA services

24 x 7 monitoring
Automated monitoring implementation
Real time alerting across multiple dimensions
Customized Thresholds for Alerts
Proactive Remedy of Alerted Issues
Escalation Management, if required
Evaluation and application of database upgrades and patches
Guidance on disaster recovery planning
Production backup verification	Quarterly
Maintain high availability architecture
Advise on Read Scalability and Load Balancing
Trend Analysis on Capacity/Space, Load, Lag	Monthly
Database Best Practice Advice
Comprehensive Performance Optimization	Proactive Health Scan
Database Parameter Tuning	Initial and Ongoing
Capacity Planning
Index Efficiency and Maintenance
Table Maintenance and Optimize Vacuum Settings
Query Optimization Guidance for Improved Performance
Table Partitioning
Connection Pooling Best Practices
User/Group Security Configuration and Maintenance
Encryption and Secured Access Best Practices
Set up Point-in-Time Recovery, if needed
Install Postgres Database Instances, if needed
Set up One Dev/Test Environment per Production Environment
Establish One Read-Replica per Production Instance	Streaming or Slony
Status Meetings and Reports on Ongoing Environment Health and Activities	Weekly
Strategic Review on Trends, Uptime, Business Alignment, Opportunities	Quarterly
Certified Postgres DBA Team
EDB Technical Lead as Primary Point of Contact
Customer Portal Access

Additional conditions apply

More Support Options

PostgreSQL Technical Support →

24x7 expert technical support for PostgreSQL

Cloud DBA Service →

DBAs with both cloud and PostgreSQL expertise for 24x7 coverage

Technical Account Management →

Proactive assistance getting the most from EDB products and services

Related Services

Solution Design →

Customized guidance and solution design from PostgreSQL experts, including tooling recommendations, sizing, instance policy, and infrastructure considerations

Enterprise Architecture →

Modernize and transform with an infrastructure that scales. Get an architectural design customized to your goals

Get Started with Remote DBA Service

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