Support
World-class support for every EDB product
Dedicated support teams, backed by some of the world’s leading PostgreSQL contributors, available 24x7 to help you resolve technical issues
Anytime, anywhere
All EDB plans include access to our dedicated support team, staffed full-time by PostgreSQL experts with deep and diverse knowledge about PostgreSQL deployments. This includes experience with other proprietary databases, popular open source extensions, and major cloud infrastructure platforms. Over 5,000 companies use EDB software and services, so we’re familiar with any workload or use case at enterprise scale.
Wide range of support options
All EDB plans include multiple technical support options to fit your requirements. Additional support offerings are available to augment your current DBA, ops, and project management teams.
PostgreSQL Technical Support →
24x7 expert technical support for PostgreSQL
Remote DBA Service →
Expert help and 24x7 coverage for your on-premises applications
Cloud DBA Service →
DBAs with both cloud and PostgreSQL expertise for 24x7 coverage
Technical Account Management →
Proactive assistance getting the most from EDB products, services, and support