Live support for PostgreSQL

Our 24x7 expert PostgreSQL technical support frees you up to focus on developing new features and shipping code, instead of worrying about downtime.

Why choose our PostgreSQL Technical support?

Decades of deployment experience and contributions show our commitment to the success of PostgreSQL and the people who depend on it.

Our experts are available 24x7 around the clock to help you

Get in touch with us via phone, email, or support portal

Our support team is one of the largest in the industry

Guaranteed responses within an hour, typically within minutes

We help you streamline processes and reduce stumbling blocks

SLAs that comply with most governance and IT policies

Initial Response Goal	60 minutes
Severity 1 Error Resolution Goal	24 Hours
Severity 2 Error Resolution Goal	48 Hours
Severity 3 Error Resolution Goal	5 Business Days
Support Hours	24 x 7
Support Modes	Phone/Email/Portal
Annual Support Incidents	Unlimited
Named Contacts	Up to 36 uniCores = 4 40-100 uniCores = 6 Each additional 20 uniCores = +1

Expert help and 24x7 coverage for your on-premises applications without hiring a full-time DBA

DBAs with both cloud and PostgreSQL expertise for 24x7 coverage

Proactive assistance getting the most from EDB products and services

Plan your migration to PostgreSQL on a path to escape vendor lock-in and cut database costs, all without sacrificing functionality

Understand how PostgreSQL can help your organization succeed in its goals with a customized business case proposal