Services & Support
:Cloud DBA ServiceIn a world where workloads are moving to the cloud, finding database administrators with both cloud and PostgreSQL knowledge can be a challenge.
All major cloud providers
Why choose our Cloud DBA Service?
Our Cloud DBA Service provides on-demand DBAs to manage and monitor PostgreSQL databases running on all the major cloud providers. Whether your cloud platform provides full or limited management capabilities, our AWS- and PostgreSQL-certified DBAs can support your needs.
Augment your team’s cloud capabilities
Access cloud skills when you need them. Accelerate cloud adoption with the help of our professionals.
Augment your DBA team
Reduce costs without compromising on access to technical knowledge.
24x7 monitoring
Reduce downtime risk by having our globally distributed teams monitor your databases, alert stakeholders, and resolve issues.
How it works
You provision database instances on your cloud vendor of choice, and we do the rest.
We manage your database instances
We provide instance provisioning, backup and recovery, and 24x7 active monitoring.
We optimize database performance
Our professionals can optimize table partitioning, query optimization, and parameter tuning to achieve faster response times, fewer database instances, and reduced cloud costs.
You get proactive planning and guidance
We can help you proactively plan your database maintenance to monitor usage trends and prevent foreseeable outages.
Interested in EDB's Cloud DBA service?
What's included?
A minimum annual subscription of 4 database instances is required for CloudDBA services
| What's included? | IaaS AWS EC2, Azure, IBM & GCP | DBaaS AWS RDS, Azure Postgres & Google CloudSQL |
|---|---|---|
| 24 x 7 monitoring | ||
| Automated monitoring implementation | ||
| Real time alerting across multiple dimensions | ||
| Customized Thresholds for Alerts | ||
| Proactive Remedy of Alerted Issues | ||
| Escalation Management, if required | ||
| Evaluation and application of database upgrades and patches | ||
| Guidance on disaster recovery planning | ||
Production backup verification | 4x/year | 2x/year |
Maintain high availability architecture | ||
| Advise on Read Scalability and Load Balancing | ||
| Trend Analysis on Capacity/Space, Load, Lag | Monthly | Monthly |
| Database Best Practice Advice | ||
| Comprehensive Performance Optimization | Annual | Annual |
| Database Parameter Tuning | Initial & Ongoing | Initial & Ongoing for Permitted Set |
| Capacity Planning | N/A | |
| Index Efficiency and Maintenance | ||
| Table Maintenance and Optimize Vacuum Settings | ||
Query Optimization Guidance for Improved Performance | ||
| Table Partitioning | ||
| Connection Pooling Best Practices | N/A | |
| User/Group Security Configuration and Maintenance | N/A | |
| Encryption and Secured Access Best Practices | N/A | |
| Set up Point-in-Time Recovery, if needed | N/A | |
| Install Postgres Database Instances, if needed | ||
| Set up One Dev/Test Environment per Production Environment | Partial* | |
| Establish One Read-Replica per Production Instance | ||
| Status Meetings and Reports on Ongoing Environment Health and Activities | Weekly | N/A |
| Strategic Review on Trends, Uptime, Business Alignment, Opportunities | 4x/year | |
| Certified Postgres DBA Team | ||
| EDB Technical Lead as Primary Point of Contact | ||
| Customer Portal Access |
blog
blog